Right of Withdrawal
If, for whatever reason, you are not satisfied with your purchase, you have the right to terminate the contract without penalty and without specifying the reason within 10 working days from the date of receipt of the goods.Although not required by law, in order to improve the service, we would appreciate a short note explaining the reason for the withdrawal.
The right of withdrawal is exercised by sending, to the address of the supplier within the period specified, a written notice by registered letter with acknowledgment of receipt.Notwithstanding the provisions of Article 5, n. 4, of the Italian Legislative Decree. nº 185/1999, communication can be sent within the same period also by fax or email.
Under penalty of nullity of the right of withdrawal within the stipulated period of 10 days, all goods purchased must be returned to the sender intact and in their original packaging, including all supplied manuals.
The costs of returning the items will be borne by the customer.
The consumer may not exercise this right of withdrawal for the purchase of any sealed audio or electronic items that have been unsealed. Where the consumer exercises the right of withdrawal in accordance with the above, the provider will refund any amounts already paid no later than 30 days from the date on which it became aware of the right of withdrawal by the consumer.
The right of withdrawal is exercised by sending, to the address of the supplier within the period specified, a written notice by registered letter with acknowledgment of receipt.Notwithstanding the provisions of Article 5, n. 4, of the Italian Legislative Decree. nº 185/1999, communication can be sent within the same period also by fax or email.
Under penalty of nullity of the right of withdrawal within the stipulated period of 10 days, all goods purchased must be returned to the sender intact and in their original packaging, including all supplied manuals.
The costs of returning the items will be borne by the customer.
The consumer may not exercise this right of withdrawal for the purchase of any sealed audio or electronic items that have been unsealed. Where the consumer exercises the right of withdrawal in accordance with the above, the provider will refund any amounts already paid no later than 30 days from the date on which it became aware of the right of withdrawal by the consumer.